Shipping and payment terms
A. Delivery
Delivery is made by sending the purchased item to the delivery address provided by the buyer. The goods are delivered within Germany and to the following countries outside Germany:
Belgium, Netherlnds, Denmark, Finland, France, Great Britain, Italy, Norway, Switzerland, Slovenia, Malta, Croatia, Switzerland, USA, Canada, Australia, New Zealand, Japan.
request for a delivery to other countries
If you wish to ship to another country, please send us an email stating the quantity, the item description or the item number with your full delivery address or the different billing address. We will then get back to you shortly with an offer including the shipping costs.
If you would like us to ship to another country, please send us an email stating the quantity, the item description or the item number with your complete shipping address or the different billing address. We will get back to you shortly with an offer including the shipping costs.
1. shipping costs
The following shipping costs are charged per order:
Symbol explanation *: the final shipping costs will then be displayed in the checkout
Notes on tax treatment and customs declaration for deliveries to countries outside the EU (ROW)
For orders to these Rest-of-the-World countries (ROW), the German VAT of 19% will be automatically removed when you proceed through the Checkout. All ROW order will be dispatched without German VAT (sales tax 19%) and will carry a customs declaration, that includes the value of the goods and the value of the postage. Before your parcel arrives for delivery, you will be will contacted by the postal service or customs authorities to pay local VAT and any admin or handling fees. Slotracing Studio has no control over these fees / charges and we have no way of accurately calculation customs fees, taxes, duties or other related costs. PLease comnatct you local customs office for more detailed information.
The shipping charges you pay covers only the shipping cost and do not include custom fees, import taxes, or duties. Orders may be delayed, occasionally significantly delayed due to customs clearance in your country. If payment of additional charges is refused at the time of delivery, the shipment may be returned to us. Only when we receive the returned package can we refund you the purchase price of the goods less the shipping costs and less the additional fees incurred by the return shipment. You will then receive a corresponding credit note from us after we have checked the return shipment.
Notes on customs declaration for deliveries abroad:
Shipping costs do not include any applicable customs and/or import duties, fees, and taxes. The customer will be solely responsible for payment of any applicable customs and/or import duties, fees, and taxes. Customs paperwork will be completed by us in accordance with all applicable customs requirements and regulations. This includes accurately documenting the actual purchase price for all items. We will not, under any circumstances falsify customs paperwork.
2. our shipping partners
To guarantee you a fast and proper delivery, we work together with DHL. The delivery takes place from Monday to Saturday in Germany. Delivery days in other countries can vary.
3. Delivery time
The estimated delivery time can be found in the product description.
B. Payment options
We offer the following payment options.
1. national shipments
For deliveries within Germany, we offer the following payment options, unless otherwise specified in the respective product description.
- I. Prepayment by bank transfer
This is the normal bank transfer, which you must initiate yourself after confirming your order, either using the form at your bank or, of course, online. Please do not forget to state the order number when making the transfer, as this is the only way to ensure that your order is clearly assigned to you. Depending on the bank, it takes approx. 1 to 3 days (from abroad even longer) until the money arrives at our bank and the payment can be booked. For transfers from abroad, you may incur additional costs from your bank.
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- II. paypal
If you have a PayPal account, this online payment service is available to you. You will be redirected to the PayPal website directly after the order process to make your payment. Detailed information can be found here: www.PayPal.com. There are no additional costs for you.
2. international shipments
For deliveries abroad we offer the following payment options, unless otherwise specified in the product description:
- I. Prepayment by bank transfer
- II. paypal to the aforementioned delivery countries